Booking terms & business details

Business details

Booking and price

• Sessions are booked through the calendar on the booking page, which runs on Cal.com.
• Prices are in euro and include VAT. The total shown by the calculator is an estimate, based on the session, the number of people and any add-ons you chose; the final total is confirmed with you before the session.
• A €50 deposit is paid by card when you book. It holds your date and is deducted from the total.
• [DRAFT — review] The balance is paid on the day of the session, by card, cash or bank transfer.
• You receive a receipt or invoice for every payment.

Rescheduling and weather

• With at least 48 hours’ notice, your deposit moves in full to a new date within three months, subject to availability.
• If the weather makes the session impossible, it is rescheduled at no cost. We decide together, as close to the day as is practical.

Cancellation

Your right of withdrawal. If you book online as a consumer, you can withdraw within 14 days of booking, without giving a reason, and the deposit is refunded in full, as long as the session has not yet taken place. If you book a date that falls within those 14 days, you are asking for the service to be provided during that period; once the session has been fully carried out, the right of withdrawal no longer applies. To withdraw, email info@framedbykaterina.com.

[DRAFT — review] Later cancellations. After those 14 days, cancelling with less than 48 hours’ notice without rescheduling, or not showing up, means the deposit is not refunded, because the date was held for you and turned away to others.

If I have to cancel (illness or an emergency), you choose between a new date and a full refund of everything you paid.

Delivery of your photographs

• A curated sneak peek within 48 hours of the session.
• The full edited gallery within two weeks, through a private online link. Please download your photographs once they arrive.

Copyright and use of the photographs

The photographs are protected by copyright under Greek Law 2121/1993, which stays with Katerina Seirli. You receive a licence to use them for personal purposes: to keep, print, frame and share them on your own social media. Please credit @framedbykaterina when you post them.

Commercial use, such as advertising, selling the photographs or entering them in competitions, needs written permission first.

Photographs from your session appear in the portfolio or on social media only with your consent, which is asked separately and can be withdrawn at any time for future use.

Liability

If photographs from a session are lost through equipment failure or another cause on my side, you receive a full refund of what you paid for that session. Beyond that, liability is limited to the price of the session, except where the law does not allow it to be limited, for example in cases of intent or gross negligence.

Use of this website

The photographs and texts on this site are protected by copyright and may not be copied or reused without permission. Links to other sites, such as Cal.com and Stripe, are provided for booking and payment; those sites have their own terms.

Complaints and governing law

If something goes wrong, please write to info@framedbykaterina.com first; most things can be fixed quickly. As a consumer you can also turn to the Hellenic Consumer Ombudsman (www.synigoroskatanaloti.gr) for out-of-court resolution.

These terms are governed by Greek law. This does not take away any protection the consumer law of your own country gives you.